TERMS AND CONDITIONS OF SITE USAGE, PRODUCT PURCHASE AND PERSONAL INFORMATION DESCRIPTION OF GOODS AND SERVICES OFFERED AT: https://www.goldencape.com/:
Goldencape.com is the online retail store for Bushman Hoodia, trading in African medicinal
herbs, extracts, and related goods for the international wellness industry.
All products offered on this web site are classified by the SA Medicines Control Council as
food supplements or non-scheduled herbal supplements that can be purchased freely without
prescription.
Goldencape.com reserves the right not to sell these products to countries that may have
restrictions on the import of such goods.
PAYMENT TYPES AND OPTIONS:
Golden Cape accepts direct bank transfers; alternatively, reach out to us for additional payment methods.
SETTLEMENT, FULFILLMENTS, AND DELIVERY POLICY:
Goods are dispatched within the next 2 working days after payment confirmation received.
Bulk orders are facilitated by freight agents – unless a specific freight agent is appointed by
the buyer, Goldencape.com uses its own established freight agency.
Goldencape.com will process transactions where permits or any other legal paperwork
are required or exports into foreign countries.
TERMS AND CONDITIONS OF RESENDING GOODS:
Goldencape.com WILL RESEND GOODS where:
Goods have not arrived within 60 days of the order confirmation;
Goods are broken or damaged on arrival;
Goods do not meet the client’s expectations of quality or freshness.
SECURITY AND ENCRYPTION (CUSTOMER DATA PRIVACY POLICY):
Any person that delivers or attempts to deliver any damaging code to this web site or
attempts to gain unauthorized access to any page on this web site shall be prosecuted
and civil damages shall be claimed in the event that Goldencape.com suffers
any damage or loss.
The user allows Goldencape.com to take all reasonable steps to ensure the
integrity and security of the Goldencape.com site and back-office
applications.
Goldencape.com incorporates a “Modulus 10 Check Digit Algorithm” to verify the
the validity of card numbers.
A firewall is deployed between our website database and the Internet to keep the card
numbers secure and confidential.
All credit card transactions are Secure Socket Layers encrypted (the strongest form of
encryption available). The company registration documents and the site’s registered
domain name are checked and verified by Thawte.
PRIVACY:
Goldencape.com shall take all reasonable steps to protect the personal information
of Users.
For the purpose of this clause, “personal information” shall be defined as detailed in the
Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Goldencape.com may electronically collect, store and use the following personal
information of Users:
Name and surname;
Country of residence;
Closest city;
e-mail address;
IP address;
Non-personal browsing habits and click patterns.
Goldencape.com collects, stores and uses the abovementioned information for the
following purposes:
to greet the User when he/she accesses the Goldencape.com web site;
to compile non-personal statistical information about browsing habits, click-patterns
and access to the Goldencape.com web site;
The information detailed above is collected either electronically by using cookies or is
provided voluntarily by the User. Users may determine cookie-use independently
through their browser settings.
The User may elect not to receive any communications from Goldencape.com and/or its
partners or affiliates.
Goldencape.com may collect, maintain, save, compile, share, disclose or sell any
information collected from users, subject to the following provisions:
Goldencape.com shall not disclose personal information from Users unless the
User consents thereto;
Goldencape.com shall disclose information without the User’s consent only through
due legal process;
Goldencape.com may compile, use and share any information that does not relate to
any specific individual;
Goldencape.com owns and retains all rights to non-personal statistical information
collected and compiled by Goldencape.com.
COSTS:
PRICES:
For quantity and price, please contact us.
VALUE ADDED TAX:
Value Added Tax at the rate of 15% is charged on goods bought by South African residents;
VAT is not payable on international orders.
PAYMENT METHODS:
Credit card or Direct Deposit (Electronic Funds Transfer):
At the time of placing the order, the transaction details are presented to the bank
and authorization is obtained for the amount of the order;
When payment is allocated, order will be completed and shipped.
Note: To protect its own and the interests of its customers, Goldencape.com scrutinizes all
transactions very carefully to prevent attempted fraud and a transaction may be refused if
Goldencape.com is not 100% satisfied with its legitimacy.
STOCK AVAILABILITY:
Stocks of all goods on offer are limited. Goldencape.com shall take all reasonable
efforts to discontinue the offer as soon as stock is no longer available.
However, should items still be offered after stocks are sold, Goldencape.com shall only
be liable to refund monies where it is unable to fulfill orders at advertised prices.
HEALTH DISCLAIMER:
The products and claims made about specific products on or through this site have not
been evaluated by Goldencape.com and are not approved to diagnose, treat, cure, or prevent disease.
The information provided on this site is for informational purposes only and is not intended as a
substitute for advice from your doctor or any other health care professional or any information
contained on or in any product label or packaging.
You should not use the information on this site for diagnosis or treatment of any health problem
or for the prescription of any medication or other treatment.
You should consult with your doctor or a healthcare professional before starting any diet,
exercise or supplementation program, before taking any medication, or if you have or
suspect you might have a health problem.
Goldencape.com and its associates are not liable for any health problems or adverse
reactions that may result from using any of the products described on the site.
CHANGES TO AGREEMENT
Goldencape.com may, in its sole discretion, change this agreement or any part thereof
at any time without notice.
ADDITIONAL INFORMATION
Goldencape.com operates from Cape Town, South Africa.
